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Phone numbers, emails, SMS, Facebook, website or address, are all these your business contact details? Where and how do I find it all? Well, you’re lucky if your custome…

If you have ever dealt with the customer support of a large company, you are pretty familiar with how Visual  IVR works. In a typical scenario of a company that uses an V…

In effective business management and growth, the 2 most important goals of marketing are to obtain new customers and to keep the old customers returning back to your business.…

Call centers have become the essential part of many companies. If a company fails to provide good call center service, it will likely lose most of its customers.

But i…