Visual IVR solutions for Commerce
In the commerce industry, timing is everything. From advertising seasonal promotions to assisting customers with their shopping needs, being there for your shoppers and serving them is crucial. Today’s customers not only buy products in-store, but also use mobile and online shopping, sometimes within the physical store itself or in addition to in-store shopping. Star Phone visual IVR can be of great assistance in retail industry, as it can provide high-quality service across every point-of-contact with the customer while managing costs.
Custom Visual IVR sevices for COMMERCE system
Hundreds of stylish templates
Pick a Visual IVR template fit for your business to save time on development and start editing based on your requirements.
Convenient editor without programming
Customize one of Star Phone Visual IVR templates, drag and drop blocks to add menu levels and change colors to match it to your brand.
Mobile version
Create a Visual IVR solution that will be available for your customer wherever they are on their smartphone device.
Professional support
Get access to high quality support from our dedicated professionals 24 hours a day, 7 days a week.
With visual IVR builder, it will take you only several minutes to create a fully customized solution tailored to your products and services. Star Phone customizable VIVR system can work as a receptionist for your commercial company and provide all the necessary solutions to your customers with no cost at all.
- Sending information about hot deals
- Answering simple inquires
- Call center automation
- Employee and customer notifications
- Shop catalogue
Higher response rate for customers
With visual IVR, your customers will be able to get answers to their questions faster, without spending any time in the queue, with simple interactions with your branded application. They can navigate through the menu items defined by you in advance and get the information they were searching for 24 hours a day, 7 days a week. If they reach a point where the automated visual IVR cannot help them, a call will be routed to your sales agent with the browsing history of the caller.
Reduce the cost of common sales, service, inquiry and support calls
In addition to the benefits that customers enjoy, Visual IVR solution will allow your commerce company to save significantly as technology eliminates the use of expensive proprietary hardware, lowering the network infrastructure and hardware costs by up to 70%.
Also look at: Free templates | Solutions for small business | Capabilities for business | Benefits for business | Benefits for customers
Our clients about this service
Private business
Handling a lot of clients can be a very challenging as you have to make sure that you are able to respond to all their requests. StarPhone is a great app that helps our business stay in touch with customers 24/7 and answer all their requests with no extra effort.
After I started using the Star Phone app along with the Smart Star number, my leads have increased dramatically. And the g…
Great app! So far it has never failed me. Great help for big companies with users all over the world. App localization cou…
Very simple interface and very easy to set up your Visual IVR solution. I wish I knew about this app earlier. It saves me…
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