Visual IVR solutions for Insurance companies
In the very competitive insurance market, insurance companies should inculcate a culture that demonstrates a commitment to clients by consistently delivering outstanding customer experience while eliminating complexity and dissatisfaction - a major turn-off for customers. The industry leaders are companies that institute customer-centric solutions. Star Phone is just the right solution for customer-centric businesses.
Custom Visual IVR sevices for INSURANCE system
Hundreds of stylish templates
Pick a Visual IVR template fit for your business to save time on development and start editing based on your requirements.
Convenient editor without programming
Customize one of Star Phone Visual IVR templates, drag and drop blocks to add menu levels and change colors to match it to your brand.
Mobile version
Create a Visual IVR solution that will be available for your customer wherever they are on their smartphone device.
Professional support
Get access to high quality support from our dedicated professionals 24 hours a day, 7 days a week.
Star Phone application tailored to the needs of insurance companies will deal with smaller queries of customers, keeping your customer-care specialists free and ready to handle more complex queries. With visual IVR builder, it will take you only several minutes to create a fully customized solution tailored to your insurance services.
- Deal with general insurance enquiries
- Provide information on status enquiries
- Provide profile information
Higher response rate for customers
Imagine your members being able to easily authenticate and view their personalized benefits displayed in a user-friendly visual representation on their mobile device in ways that traditional IVR alone cannot produce. Using Star Phone visual IVR, your clients will be able to get answers to their questions faster, without spending any time in the queue, with simple interactions with your branded application. They can navigate through the menu items defined by you in advance and get the information they were searching for 24 hours a day, 7 days a week from anywhere they are.
Reduce the cost of common sales, service, collections, inquiry and support calls
In addition to the benefits that customers enjoy, solution will allow your financial institute to save significantly as technology eliminates the use of expensive proprietary hardware, lowering the network infrastructure and hardware costs by up to 70%.
Also look at: Free templates | Solutions for small business | Capabilities for business | Benefits for business | Benefits for customers
Our clients about this service
Private business
Handling a lot of clients can be a very challenging as you have to make sure that you are able to respond to all their requests. StarPhone is a great app that helps our business stay in touch with customers 24/7 and answer all their requests with no extra effort.
After I started using the Star Phone app along with the Smart Star number, my leads have increased dramatically. And the g…
Great app! So far it has never failed me. Great help for big companies with users all over the world. App localization cou…
Very simple interface and very easy to set up your Visual IVR solution. I wish I knew about this app earlier. It saves me…
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